Terms & Conditions

The terms used here, unless they are offensive to the subject or context, shall have the meanings indicated below:

The term "Agreement" refers to this User Agreement as well as the duly completed User Application Form, its attachment(s) and the terms and conditions set forth herein. It also includes any other documents that may from time to time be added to the Site by the Company in its sole discretion, such as those relating to Illegal/ Prohibited Content, Disclaimers, Warnings Against Fraud, Contract Form/Bill Terms and Conditions. It is assumed that it was completed in Ernakulam.

Aptdealz Buyers Hub and E-Trading Private Limited (ABHET), a company with its registered office at Padinjattil Arcade, 1st Floor, Near Thykoodam Under-Pass, NH-66, Vytilla, Kochi
Kerala, Pin code-682019 and its unit for the company's website called quotesouk.com is referred to as the "Company." When the context dictates, the term also refers to all officers, directors, employees, subsidiary, associate and affiliate entities and/or business entities of Aptdealz Buyers Hub and E-Trading Private Limited (ABHET).

"Illegal/Banned content" refers to anything uploaded on the site that is either prohibited by law, is against the law or both and includes material that has been clearly identified as such on the site.

The term "Digital Catalogue" refers to an electronic version of a product catalogue or brochure that is made available online or in a digital format. It is designed to showcase and provide information about products, services or offers of the party, in a visually appealing and interactive manner.

In this context, "Party" or "Parties" refers to the User and/or the Company.

"Registration Data" refers to the database of all the details and information provided by the User on initial applications and subscriptions, including but not limited to the User's name, phone number, mailing address, account information and email address.

A User's password(s), financial information, such as bank account, credit card, debit card or other payment instrument details, physical, physiological and mental health condition, sexual orientation, medical records and history, biometric information and any detail or information relating to the aforementioned clauses provided by User, are examples of sensitive personal data/information. For the purposes of the Agreement, sensitive personal data or information shall not include any information that is publicly accessible in the public domain, provided pursuant to the Right to Information Act of 2005 or any other law currently in effect.

The following features are included in the "Services," which refers to the Services offered by the Company to the User of the Site:

Services provided by Quotesouk for users who are not registered, include searching different sellers, new products and associated free services.
Services for users who want to place advertisements on the website.
Services for the paid users (sellers) such as;

Profile creation on Quotesouk.com
Membership Certificate
Welcome Call
Welcome mail
QS verified icon
QS Rating
Dedicated Account Manager
CRM Support with enhanced features
System Security & Encryption
QS Trust seal
Better Visibility
Upto 4 product posters
Social Media Promotions upto 40K reach
QS VIP Badge
Digital catalogue with watermark
Festival Posters upto 5
Website banner for one month

Additional services that may occasionally be offered by ABHET Company and/or quotesouk.com.

"Site" refers to quotesouk.com, any link that opens with the Site and unless inconsistent with the subject or context, other websites run by the Company.
Business Leads is a service offered to Users in which the registered sellers will get genuine and verified buyer leads.
As a paid service, "QS Trust Seal" enables the User to authorise the Company to verify the User's market-based credibility, dependability and trustworthiness.
“QS certificate” refers to the trust certificates given by Quotesouk to their sellers to establish credibility, build trust and enhance the overall customer experience. These certificates serve as a seal of approval, indicating that the sellers meet certain criteria and standards set by Quotesouk.
The term "User" refers to any individual or corporate member or subscriber who uses the services offered by the site, whether or not for payment and includes any person, whether natural or artificial or any corporate. The term "User" includes the User's successors, authorised officials of the User's business and Users who sign up for a trial membership to use the Site, as well as Users who log in as "guests" to use the Site. The Site issues an exclusive User ID to each registered User.

Number, gender and headings interpretation

Both the singular and plural forms of the terminology defined herein shall be equally subject to the rules and conditions herein. Any pronoun must include the appropriate masculine, feminine and neuter forms whenever the circumstances may demand them. The phrase "without limitation" shall be interpreted to follow the words "including," "includes" and "including." The terms "herein," "hereof," "hereto," "hereunder" and words of like import refer to this Agreement as a whole, unless the context clearly dictates otherwise.
Words importing person(s) encompass persons, bodies corporate and unincorporated and words referring to masculine include the feminine and singular include the plural and vice versa as the situation admits or necessitates.
The headings and subheadings in this document are only there for convenience of reference and are not meant to describe, interpret, define or in any way limit the scope, extent or intent of this Agreement, the terms and conditions, notices, the User's right to use the Site or any other provision of this document.

2. Consents & Prohibited Content

a. The Company DOES NOT allow a User to display, upload, change, publish, transmit, update or share ANY information OR TO PROVIDE ANY SERVICES OR DATA, INFORMATION OR ANY ILLEGAL/PROHIBITED CONTENT. The User hereby guarantees and certifies that it will not, among other things, transmit or list any information, data or materials that:

i) belongs to someone else and over which the User has no authority;

ii) is extremely dangerous, harassing, offensive, blasphemous, defamatory, obscene, pornographic, paedophilic, libellous, invading another person's privacy, hateful or racially or ethnically unpleasant, insulting, mentioning or advocating money laundering or gambling or otherwise forbidden in any way;

iii) hurt or abuse children in any form;

iv) contain false information, make false claims about the availability of goods, entail the sale or attempted sale of goods that are fakes, stolen, unlawful or whose promotion or sale is otherwise forbidden by law;

v) violates a third party's patent, trademark, copyright or other intellectual rights;

vi) violates any already applicable law;

vii) is a part of a fraud operation against other Site users or for any other illegal reason;

viii) lies or misrepresents the source of such messages to the addressee;

ix) transmits any material that is blatantly insulting or threatening;

x) refers to the sale of goods or services that violate any third party's copyright, patent, trademark, trade secret, right of publicity or privacy or any other third party right or that aids or encourages such violation;

xi) assumes another person's identity;

xii) contains computer code that can damage, interfere with, intercept or expropriate any software or hardware system, data or personal information or any other code, files or programs designed to interrupt, destroy or restrict the functionality of any computer resource;

xiii) contains any content that amounts to unauthorized advertising or harassing (such as spam), invades anyone's privacy or promotes behaviour that would be against the law, give rise to civil liability or otherwise violate any rule or regulation;

xiv) threatens India's unity, integrity, defence, security or sovereignty, cordial relations with other countries or public order or incites the commission of any crime that is punishable by law, obstructs the investigation of any crime or insults any other country;

xv) is against the Information Technology Act of 2000 and any other law in force;

xvi) opens links to content that is illegal under the applicable law or contains descriptions of such content or

xvii) creates any liabilities or unfavourable publicity for the Company in any other way.

b. The User warrants that it/they will not use the Site for any purpose that is prohibited by these terms, conditions and notices, both express and implied or that is prohibited by any law that is currently in effect within India or outside India. This warranty is a requirement for using the Service and the Site. Additionally, the Site must not be used in any way that could harm, disable, overburden or impair it or obstruct someone else from using and/or enjoying the Site. The User shall abstain from using any method that is not specifically mentioned on the Site to get or attempt to obtain any items or information.

c. On the website, it is completely forbidden to list fakes, unlicensed copies or unapproved products. Additionally, no products may be advertised on the website without the clear consent of the owner of the intellectual property rights. It is evident, among other things, that ABHET and its users do not possess any of the intellectual property belonging to third parties.

d. By agreeing to this Agreement's terms and conditions, the User represents that it has secured all necessary governmental and statutory authorities' consents, licenses, approvals and permissions for the goods and services it will upload on the Site.

3. Contract between the User and the Company

Most of the content that is listed on the website is user-generated by third parties and is uploaded or sent there.
ABHET and its affiliates/associates run the website. The User is given the option to accept or reject the terms, conditions and notices in this document without modifying the Services. By using the Site, a User agrees to all of these terms, conditions and notifications. The User must not use the Services if they disagree with any element of the Agreement, these terms, conditions or notices.
Users can access some of the site's material and some of its features without paying any money. The Company does, however, reserve the right to immediately deny Users access to any parts or services of the Site, with or without providing a reason. In order to safeguard the interests of the Company and/or other site visitors, the Company additionally reserves the unrestricted right to refuse access to any or all of its Services and/or content to specific Users without prior warning or justification. Company maintains the right to modify any feature or add new features without prior notice, as well as to limit, refuse or create different types of access to the Site and its content features with respect to different User(s).
The Company retains the right to list its registered Users on the Site and on other Company-run network portals. Users can let us know in writing if they do not wish to be included on the Site or any of the network portals by sending an email to support@quotesouk.com.
Users are urged to use appropriate caution when negotiating a deal with a potential buyer or seller on the site. Users must exercise reasonable caution and complete due diligence before engaging in any contact or transaction with organizations and/or individuals found on or through the Site. No User may hold the Company or any of its directors, employees, officers or agents responsible for any illegal or fraudulent interaction or transaction with businesses and/or people found on or via the Site.

4. Modifications/Amendments to the Terms of Use

The Company retains the right to modify the terms, conditions and notifications under which the Services are provided, including but not limited to modifications related to the Services, Users and modifications resulting from statutory and/or legislative amendments. The User is in charge of periodically evaluating these terms and conditions and is urged to regularly check for any updates or changes to the Agreement's terms and conditions. All modifications take effect right away once we upload them on the website.

5. Disclaimers and Warranties

While Company has made every effort to ensure that the material on the Site is accurate, Company neither guarantees nor makes any representations as to the accuracy or completeness of any data or information on the Site. This Company expressly disclaims all responsibility and liability for any harm, direct or indirect, suffered by any User or by any other person resulting from or related to the use of the information, data and/or contents on the Site.
The Company makes no representations or warranties regarding the qualities, worth, marketability, etc. of the goods or services that Site users are proposing to sell or buy. Company disclaims all responsibility for any mistakes or omissions in this respect, whether they were made by them or by third parties.
Except to the extent that a ‘’Trust Seal’ is acquired, Company makes no representations or warranties of any type about any products or services supplied, displayed or uploaded on the Site by its Users with regard to the attributes of legal ownership, identity or other such attributes. It is suggested that the user independently confirm the legitimacy of any specific user that it chooses to deal with on the site.
For certain services, the company may use a reputable private firm to do research and investigations. The information report produced as a result of such research and inquiry is only made available to you as a tool to assist your business and/or as proof of your status as a legal business entity.
Buyers and sellers are encouraged to exercise appropriate caution when dealing with the phone enquiries and concluding business deals because the company performs numerous phone enquiries on its site in order to deliver the services but does not have a way to validate the credentials of these enquiries.
The Company clearly disclaims any implied warranties of title, merchantability, fitness for a particular purpose and non-infringement and provides the Site and Services "as is" and without any guarantee or condition, express, implied or statutory. Use of the Site is at the User's own risk.

6. Membership Requirements

Only those who are allowed to enter into legally binding contracts under the relevant laws are permitted to use the website. The Indian Contract Act, 1872 prohibits the use of the Site by those who are "incompetent to contract," including minors, insolvent people who have not been dismissed, etc. A child or someone under the age of 18, is not allowed to sign up as a member of the site. If the Company learns that the User is under the age of 18, it reserves the right to revoke the User's membership and to deny them access to the Site. Unless expressly invited by the Company, users whose membership has been suspended or cancelled by the Company are not permitted to use the Site. The User represents and warrants, if the User is registering as a business entity, that the entity has the legal capacity to bind the User to this Agreement.

7.Digital Communications

a. The User hereby gives permission for the Company to communicate with him or her electronically. By email or by posting notices on the Site, the Company may contact the User. The User hereby acknowledges and agrees that the Company may communicate with the User via electronic means, including postings on the Site and that all agreements, notices, demands, disclosures and other communications fulfil any requirement that such communications be in writing under applicable law.

b. User hereby grants Company permission to regularly contact them through telephone, mail or any other direct or indirect method with information about their accounts, special offers, surveys, etc. Users must make a written notification to the company at support@quotesouk.com if they do not want to receive calls or other communications from the company or any of its employees.

c. Every call to the business places of a customer is recorded for internal training and quality control only. Every change a user makes to their data, whether through a site visit or a verification mailer, is saved for future use.

8. An environment for communication

The Site serves as a platform for User interaction for business transactions. Company cannot and will not participate in any transaction involving two users of the site nor will it be in any way under its control. Consequently:

a. Any non-performance or breach of a contract made between Users is not the Company's fault. The concerned Users' performance of any transaction concluded on the Site cannot and is not guaranteed by the Company. Company is not obligated to arbitrate or settle any disputes between Users and is not required to do so.

b. The site serves as a conduit of communication for users to interact. The contract for the sale of any goods or services should be a strictly bipartite contract between the vendor and the customer, respectively. The Company is merely offering a platform for communication. The Company will never be subject to any responsibilities or liabilities arising from such a contract. The Company is not liable for any services that are rendered in an unsatisfactory or delayed manner, any goods that are delivered slowly, damages that occur as a result of items that are out of stock, back ordered or otherwise inaccessible to any User. Any goods or services sold on the website are not the responsibility of the company. Unless otherwise stated, all products and services uploaded on the site are the property of the user(s), supplier(s), etc.

c. The User and any other registered Users or third parties it may engage in the Site independently agree on the mode, terms and conditions of delivery, payment, insurance, etc.

d. Despite its best efforts, the Company is unable to exercise any control over the information given by other Users and made public on the Site. The User might deem the information of other Users to be objectionable, hurtful, inaccurate or misleading. When using the Site, kindly exercise caution, common sense and safe dealing. Please be aware that there are dangers associated with dealing with foreign nationals, children or anyone behaving dishonestly.

10. Breach

Without limiting the option for other remedies, Company will delete and disable any such content from the Site; may restrict Users' activity, immediately delete or end Users' listings, alert other Users and immediately suspend or terminate Users' memberships for a period of time or altogether if:

a) User violates the terms of the User Agreement or the documents it incorporates by reference;

b) User violates the Illegal/Prohibited Content;

c) Company is unable to confirm or authenticate any information the User provides;

d) It is believed that the User actions may expose the User, other Users or the Company to legal liability;

e) User displays any information, data or other material that is illegal or prohibited by any law currently in effect.

f) A User uploads any content to the site's servers that carries any malware, such as Trojan horses, worms, time bombs or other computer code that could harm, interfere with, covertly intercept or steal systems, data or personal information;

g) When the Company requests it, a User cannot provide a certified copy of the consent, license, approval, authorization or other certification necessary for the goods or services the User intends to host or has hosted on the site.
h) If the User fails to make any payments owing to the Company by the due date,

i) The Company receives a complaint from another User or a third party and the complaining User fails to take the appropriate action to address the concern within 10 (ten) days.

The company is always free to bring back any suspended users at any moment. Users who have been indefinitely suspended are not permitted to register with the Company, make an effort to register with the Company or use the Site in any way until the Company has restored them. Despite the aforementioned, the Company reserves the right to recover any sums due and owing by the User to the Company and to take strict legal action, including but not limited to starting criminal proceedings against the User, if the User violates the Agreement or the documents it incorporates by reference.

11. QS Trust Seal

The Company makes use of number of methods and instruments to check the veracity of the data provided by its registered Users. The ‘’Trust Seal” feature provided by the Company indicates authenticity and users can make sure that they would get more authentic information about an empanelled company. We advise Users to utilize the Trust Seal feature available in our website in addition to their own reasonableness when deciding and interacting with parties whether as buyers or otherwise. However, with regard to the “Trust Seal ‘’ provided and/or their contents, the Company shall in no way be liable for any direct, indirect, incidental, consequential, punitive or other damages of any kind. The Company expressly disclaims any responsibility for a user’s reliance on any content thereof.

12. Privacy

Please review the Privacy Notice.

13. Company's use of User Information for Marketing

The Company may carry out marketing campaigns, promotions or send advertising messages on behalf of third parties using the User Information, Data or materials (“Collected Information”). Sensitive personal data or information does not apply to the collected data. Except in the event that you react to a marketing, promotional or advertising communication provided by such a third party, the collected information is not/will not be revealed to third party(s). The Company may transport, keep, use and process the Collected Information anywhere in the globe.
The Collected Information may be transferred or assigned to the entity with whom the Company is entering into a merger, amalgamation, “buy-in” or “buy-out,” financial, strategic or similar alliance, as the case may be, if there is a merger, amalgamation, “buy-in” or “buy-out” or other financial or strategic tie-up of, by or involving the Company. Please stop using the Site if a User disagrees with this collection, transfer or assignment.

14. Confidentiality

All information and data that the user submits and/or uploads becomes the company's property. Except for disclosures of the kinds described in this clause, including Clause 13, Company shall not make any such data or information available without the User's prior authorization.
The User is only permitted access to his/ her own data and information kept in the Company's database (upon prior identity verification). If the terms and conditions of this Agreement are followed, the User may occasionally edit or amend such data and information.
The user discloses any and all private information (such as name, email address, etc.) in member areas at their own risk and discretion. Such acts are beyond the control of the company and the company accepts no responsibility or liability for such actions in the event that such information is obtained by a third party using the site and misused or resulting in unsolicited messages from such third parties.
The company does not require a user to reveal any sensitive personal/confidential information on the site to its employees or other users.
It is advised that the user refrain from disclosing any sensitive personal/confidential information to third parties on the site.

15. Intellectual property ownership

The Company shall own all copyright, know-how and other intellectual property rights related to any of its services and shall exclusively own such rights; the User shall have no right to such rights. In the event that the User has contributed in any way to any content on the Site, all intellectual property rights in respect of that content to the extent it is displayed, shall become the exclusive property of the Company and the User shall have no right or claim over such rights. The Company shall have the right to pursue whatever legal remedies are best advised at the risk and expense of the User in the event that the User during the term of this Agreement or at any time thereafter uses such intellectual property in any other website or related activity. This will be regarded as an infringement of the Company's intellectual property rights.

16. Severability and Waiver

Any right or condition of this Agreement that the Company fails to exercise or enforce shall not be considered waived by the Company. The parties agree that the court will make an effort to give effect to the parties' intentions as expressed in the provision if any provision of this Agreement is found to be invalid and/or determined to be invalid or unenforceable in whole or in part by a court of competent jurisdiction and all other provisions of this Agreement shall remain in full force and effect.

17. Limitation of Liability

a. The Company will never be responsible for:

i) any indirect, incidental, special, consequential or exemplary damages (including, but not limited to, damages for loss of profits, goodwill, use, data or other intangible losses) arising out of or in connection with the Site, its Services or this Agreement (however arising, including negligence); and/or

ii) any interruption, delay or failure of the content or services made available through the Site due to events outside of our reasonable control, including but not limited to technical difficulties with the internet, computer equipment, telecommunications systems or electrical power, strikes, labour disputes, riots, insurrections, civil disturbances, shortages of labour or materials, fires, floods, storms, explosions or acts of God.

b. The Company, its affiliates and its technology partners disclaim any representations or warranties regarding the accuracy, dependability, completeness and/or timeliness of any information, software, text, graphics, links or communications provided on or through the use of the Site, as well as any warranties regarding the error-free and/or uninterrupted operation of the Site. All such claims, warranties, terms and undertakings are hereby disclaimed.

c. Users understand that their inability to fully or partially utilize the website for whatever reason may have a negative impact on its operations. The Company disclaims all responsibility for any monetary or other losses incurred by the User, including those resulting from one or more of the following:

i) The transmission of any data or other information that is delayed, unsuccessful, interrupted or corrupted while using the site or its services;
ii) The ability or incapacity to use the Services or the Site;
iii) Any hiccups or issues with how the website or services function;
iv) Any unlawful access to sensitive information or data by users or third parties
v) Personal information about a User, including any additional private data;
vi) Any false, misleading or inaccurate data or information posted on the site by a user or any false, misleading or inaccurate statements made by a user or any user-related behaviour;
vii) Any breach of a third party's rights, as well as any claims or demands relating to the goods or services hosted on the website;
viii) Any issues stemming from the Site, the Services or both, including negligence.

d. Under any circumstance the company’s liability in respect of any transaction entered through the first party or by the first party, the total liability is limited to the amount of commission, service charge or other remuneration actually received by the first party and nothing more can be claimed under any circumstance.

18. Compensation Clause

The User admits and acknowledges that: -

i) As the Company has provided information and displayed the User's products on its website in good faith and solely based on representations made by the User, which the Company has no reason to disbelieve, the Company cannot take responsibility for or exercise control over the information provided by the Users and made available on the Company's Website.

ii) Since the Company has only given the User the link and nothing else, the User shall be fully and exclusively liable for any and all liabilities resulting from the sale of any product(s) or services and/or as a result of the presentation of any product(s) or its description and characteristics.

iii) The Company is not responsible for any information submitted by Users that may be considered objectionable, hurtful, inconsistent, inaccurate or misleading.

iv) The Company is under no obligation to monitor the information, goods or materials posted on its website, but it reserves the right, in its sole discretion, to edit or remove any such information if the Company determines that it is in violation of the spirit or letter of these Terms of Use or any applicable law, rule or regulation. Despite this, the User is still fully liable for all information, products, services and other items published to the Company's website.

v) The User has represented that it owns all rights to the products and services and that the content of the products and services provided on the Company's website does not and will not violate any applicable laws, rules or regulations, nor does it violate any trademark, copyright, patent or other proprietary or other rights of any third party in the said product or service, nor does it contain libellous or tortious statements.

vi) The company has the right to advise a potential customer to use caution and display a disclaimer stating that it is not promoting or endorsing any particular product or service, that it has no liability of any kind and that it is only granting the user uploading rights so they can post their product or service and its contents on the website but is not responsible or liable for the content's quality, quantity or other factors.

vii) The potential guest or client might not be registered on the company's website and if the company sends an inquiry to one of the Users listed on the website, the company assumes no liability for the veracity or authenticity of the potential guest or client or its whereabouts. The company has only acted in good faith in sending the inquiry to the User and it will not consider any claims of any kind or nature from the User or anyone else.

Additionally, the User hereby holds the Company, its Directors, Managers, officers, employees, representatives and/or any other individuals involved in the day-to-day operation and management of the Company harmless from any costs, damages, liabilities or other consequences of any actions taken by any person with respect to any product or service sold or displayed and/or in respect of any contents of the said product, including on account of any of the following:

The User also agrees to hold the Company and its Directors, Managers, officers, employees, representatives and/or any other people involved in the day-to-day care and management of the Company indemnified and harmless against any costs, losses, penalties, etc. that the Company may incur as a result of any act or deed by the User or their clients related to the display or sale of any product or its contents, etc.
The User further agrees to indemnify the Company and its directors, managers, officers, employees, representatives and/or any other people involved in the day-to-day management of the Company for any costs or expenses incurred in defending any such action. The User agrees to reimburse the cost, including attorney fees, without delay if the Company is made a party to any litigation by any person or in any proceeding initiated by any government agencies.


Unless otherwise specified, the User must send all notices to the Legal Department of Aptdealz Buyers Hub and E-Trading Private Limited, via email, to support@quotesouk.com from the email address the User had provided when registering or through registered post to the Company.

20. Sites, apps and content from third parties

a. The features and functionalities of the site and content made available through the service may link to or give the user access to third-party content that is entirely independent of the site, such as websites, directories, servers, networks, systems, information and databases, applications, software, programs, products or services and the internet as a whole.

b. All transactions between the user and companies and/or people found on or through the service, including payments for and delivery of goods or services and any other terms, conditions, warranties or representations related to such dealings, are private and between the user and those companies or people. Before moving forward with any online transaction with one of these third parties, the user should conduct whatever research is required or appropriate.

c. The User acknowledges and agrees that the Company is not liable or accountable for any loss or damage of any kind sustained as a result of such dealings. The User knows and accepts that the Company is not required to become involved if there is a dispute between Site users or between Users and any third party. The User hereby releases the Company, its Directors, officers, employees, agents and successors in rights from any and all claims, demands and damages (actual and consequential), of any kind or nature, known or unknown, suspected and unsuspected, disclosed and undisclosed, arising out of or in any way connected to such disputes and/or the Company.

The Company has connections with third parties that allow it to provide users with access to goods and services that it does not itself provide. By providing "co-branded" or third-party websites, in which the Company and these other/third parties share the same uniform resource locator, domain name or pages within a domain name on the Internet, the Company provides User access to the third parties' website(s) either through the use of hyperlinks to their sites from the Site. In some circumstances, the user might be needed to give information in order to apply for or register for goods or services offered by such third parties or co-branded partners. The terms and privacy policies of these third parties may be different from ours and the Company has no control over the data that a User may decide to give to such third parties or co-branded websites. Therefore, before accepting any offers, goods or services from these other parties or using their website, the Company urges all User(s) to read the third-party usage terms and conditions, privacy and other policies and other related rules(s). Company neither supports nor in any other way accepts liability for the privacy, content or other policies of such co-branded third-party sites.
The business runs promotions for users on the website and works hard to promote its customers' goods and services on well-known social media sites. Any User who discovers any illegal, prohibited or otherwise objectionable content on the site must notify the company at once so that necessary legal action can be taken.
The company operates under the tenet of providing clients/ users the best services in a timely manner. But it's vital to remember that, unless otherwise stated, the Company needs a minimum of 24 to 48 business hours to deliver any changes requested by Users on a best-efforts basis.

21. Arrangement of the Parties

It is made clear that there is no franchiser-franchisee, employee-employer, agency, partnership, joint venture or employee-employer connection between the Company and any User(s).

22. Refunds, Suspension and Reinstatement

a. For a breach or violation of the terms of this Agreement, the Company may, without limiting any other rights or remedies it may have, stop all provided services, remove and/or disable any and all User Hosted data and content and/or restrict a User's access privileges.

b. User hereby authorizes Company to limit Services to a User against whom a complaint is received if the complaint is not addressed amicably within thirty (30) days of the date of the complaint by the aggrieved User or to remove and/or disable User hosted data and/or content.

c. When a service subscription is suspended or kept redundant by the user for more than 45 (forty-five) days without a proper intimation, the Company may choose to terminate the User's membership, with the repercussions outlined in Clause 23.

d. A User and/or User added data may be reinstated by the Company in its discretion and under the conditions it deems appropriate and a Service may be restarted.

e. If a User is unhappy with a Service, they may ask the Company for a refund of the unexhausted subscription, provided they had submitted a written request to the Grievance Officer stating the details of the grievance and no solution is obtained there, in accordance with Clause 25 herein. The Company retains the absolute discretion to accept or reject the refund request in a particular case.

23. Abandonment of the Agreement

a. The User hereby acknowledges and agrees that the Company may, in its sole discretion, delete or deactivate a User account, block a User's email or IP address from the Site or otherwise terminate the User's access to or use of the Service (or any part thereof) and/or the Site and remove any content hosted within the Service/Site, for any reason, including, without limitation, if Company believes the User has acted inconsistently. Furthermore, the User acknowledges that in the event that the User's access to the Service is terminated, the Company will not be obligated to provide a refund or any other compensation to the User or any third party. The User consents to refrain from attempting to use the Service following the date of termination.

b. Users will not be permitted to re-register or join the site under a different account, name or alias after the Company ends their membership, unless expressly permitted to do so by the Company. Regardless of anything else in this document, a user who terminates their membership at their discretion will not get back their membership/ subscription fees.

24. Obligations following termination

a. The User shall be responsible for paying all outstanding fees or charges up until the Date of Termination upon termination of the Agreement, without limiting the Company's rights or remedies.

b. After termination, the User is responsible for paying the Company the sums due and owing within 30 (thirty) days after the date of termination.

25. Grievance Resolution

a. User may reach ABHET’s Grievance Officer by email: support@quotesouk.com for any concerns or grievances.

b. All grievances must be submitted in detail to the grievance officer with a thorough description of the user's complaint or grievance along with supporting documents.

c. Within one (1) month of the receipt of complaint (complete in all respects), the grievance officer shall consider and resolve the concerns or grievances and intimate the parties concerned.

26. Arbitration Clause

Any controversy or disagreement of any kind arising out of or related to this Agreement, including that with regard to the indemnification clause of this Agreement, shall be referred to a sole Arbitrator to be chosen and appointed by the Company (hereinafter referred as "the nominating authority"). The User shall not be permitted to object in any way to any such sole arbitrator selected by the nominating authority. The Arbitration & Conciliation Act, 1996 or any other applicable law in effect at the time the arbitration is held, if applicable, shall govern its administration. The arbitration shall be conducted in the English language and the arbitral award shall be in writing, supported by sufficient reasons and shall be final and binding upon the parties. The arbitration will be at Ernakulam.

27. Rules of Law and Applicable Courts

a. The laws of India, without regard to its rules on conflict of laws, shall govern this Agreement and any dispute or issue arising out of, in connection with or incidental to the use of the Site and/or the Services.

b. By signing this document, the User and the Company formally agrees to submit their disputes subject to the sole and exclusive jurisdiction of the courts within Ernakulam District in Kerala, India.

According to the Information Technology Act of 2000 and the provisions of several statutes dealing to electronic records that were revised by the Information Technology Act of 2000, this document is an electronic record.